Pitter, K., & Minato, R. (1996). Every Student's Guide to the World Wide Web. New York: The McGraw-Hill Companies, Inc.

Raggett, D., Lam, J., & Alexander, I. (1996). HTML 3: Electronic Publishing on the World Wide Web. Reading, MA: Addison-Wesley.

Rubin, J. (1994). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. New York: John Wiley & Sons, Inc.


"Here is a simple but powerful rule...always give people more than they expect to get." - Nelson Boswell